Return & Refund Policy

We want you to be completely satisfied with your purchase, which is why we offer a hassle-free return policy. If for any reason you're not satisfied, you have 14 days from the package delivery date to request a return.

Please note that the client is responsible for shipping fees, which will depend on the client's country and will be deducted from the total before a refund is issued. Moreover, any customs duties, taxes, and initial shipping fees paid by the customer at the time of purchase will not be refunded in the event of a return. The customer is responsible for any duties, taxes, or other charges incurred for the return of the product. We recommend that the customer familiarize themselves with their country's customs and duties policies before placing an order.

To be eligible for a return, returns must meet the following requirement for processing: The item(s) must be returned in their original packaging with tags and labels attached, dust bag, brand box, shoebox included AND the item must be in its original condition, unworn, unwashed, unused and undamaged, otherwise the return will not be accepted.

You'll need to provide proof of purchase. To initiate a return, please contact us at specifying the order number and item and reason for return. We'll send you a return shipping label and provide instructions on how and where to send your package. Items returned to us without a return request will not be accepted.

We monitor customer returns and reserve the right to refuse any returns at our discretion. Excessive returns may result in the closure of your Choosh account.

If the item is defective, damaged, or you receive the wrong item, please inspect it upon receipt and contact us immediately at We'll respond to your return inquiry within 24-48 hours.

Non-returnable items
Some items, such as perishable items, may not be returned. Perishable items include, but are not limited to food, flowers, plants, and custom-made products.  We do not accept returns on final sale items or gift cards.

Our online store does not support direct exchanges. However, you can return the item you received and purchase the desired item separately. This ensures the fastest processing time for your order.

Once we receive and inspect your return, we'll send you an email notification regarding the approval of your refund. If your return is approved, your refund will be automatically issued to your original payment method. Please note that refunds can take several days to process depending on your bank or credit card provider. Any difference in the amount refunded depends on the changes in the exchange rate and will therefore not be refunded.